NetSupport Manager

Networks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.

Key Security Features:

• Password Protection of all systems.
• User acknowledgement (User must be present and authorise each inbound connection request).
• Data Encryption - configurable options from 56 bit DES to 256 bit AES.
• Security Keys (makes the licensed copy of NetSupport unique to the organisation and non-compatible with other copies of the software).
• Record and Replay remote control sessions to keep history of all activity during a session.
• Limit connectivity by user account or originating IP address (only allow connections from known locations).
• Blank client screen when performing confidential actions.
• Auto logout of a remote system on disconnect (avoids a system being mistakenly left in a logged in state).
• User defined Inactivity Timeout on open connections.
• Dialback security for dialup connections.
• Centrally deploy and manage security configurations from a single location.
• Smartcard Support - any login performed on the Control PC is re-directed and applied on the Client PC.
• Smartcard Authentication - User Validation for connections now supports authentication using a Smartcard PIN as well as the existing remote login support.